🚚 Shipping Information

At Riosoc, we ensure that our high-performance mobility equipment reaches you safely and efficiently. Below is everything you need to know about our shipping process.

1. Order Processing (Handling Time)

  • Order Cut-off Time: 5:00 PM (EST), Monday – Friday.
  • Handling Time: 1–2 business days.
  • Note: Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Rates & Delivery Estimates

We are proud to offer Fast & Free Shipping for our primary markets.

Destination Estimated Delivery Shipping Cost
Continental U.S. 2 – 5 Business Days FREE
Canada 6 – 8 Business Days FREE
Select EU Regions 6 – 9 Business Days Calculated at Checkout

 

3. Trusted Carriers

To guarantee the safety of your heavy-load equipment, we partner with industry-leading carriers including FedEx and YunExpress. Once your order ships, you will receive a tracking number via email.

4. Important Notes

  • Address Accuracy: Please double-check your shipping address at checkout. We cannot redirect packages once they are in transit.
  • Signature Required: Due to the high value of our products, a signature may be required upon delivery to ensure your equipment is received safely.

Need Help? If you have questions about your delivery, please contact us at service@riosoc.com.

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