Privacy Policy

1. Overview

Riosoc ("we", "our", "the Site") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit or interact with our website (https://www.riosoc.com) and use our products or services. By using the Site, you agree to the terms of this Policy.

2. Information We Collect

We collect three types of information:

  • Personal Information – Name, email address, shipping address, phone number, payment details, etc.
  • Sensitive Personal Data – Payment information, health-related data (where applicable)
  • Aggregate/Technical Data – IP address, browser type, usage behavior (collected through cookies and analytics tools)

You may voluntarily provide personal data through contact forms, purchases, newsletter sign-ups, or participation in promotions.

3. How We Use Your Information

We use the collected data to:

  • Fulfill and manage purchases and transactions
  • Send order confirmations, updates, or service notifications
  • Respond to customer inquiries and support needs
  • Improve website experience and product offerings
  • Comply with legal obligations

We may send marketing emails if you’ve opted in. You can opt out at any time.

4. Sharing of Personal Information

We do not sell your personal data. However, we may share your data with:

  • Third-party service providers (e.g., payment gateways, logistics providers)
  • Governmental or legal authorities when required by law
  • Affiliates and partners under strict confidentiality and data protection standards

5. Use of Cookies and Tracking Tools

We use cookies, pixel tags, and similar technologies to:

  • Track site traffic and visitor interactions
  • Improve user experience
  • Remember your preferences

You may disable cookies in your browser settings, but doing so may impact site functionality.

6. Data Security

We implement industry-standard SSL encryption and security protocols to protect your personal data. Despite best efforts, no data transmission over the internet is 100% secure. If you suspect a breach, please contact us immediately.

7. Children's Privacy

Our website is not intended for users under the age of 18. We do not knowingly collect personal data from minors.

8. Accessing and Managing Your Information

You have the right to:

  • Access, update, or delete your personal data
  • Withdraw consent for marketing communications

To exercise your rights, contact us at: service@riosoc.com

9. Data Transfers

Your data may be stored and processed in countries outside your own. By using the Site, you consent to this transfer in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Policy from time to time. The latest version will always be posted on this page with the effective date.

11. Contact Us

For questions, data access requests, or concerns regarding this Privacy Policy:

Email: service@riosoc.com
Address: Cranbury South River Road, Monroe Township, NJ 08831, USA

Contact form