Riosoc Terms of Service
1. Introduction
Welcome to Riosoc. These Terms of Service ("Terms") govern your use of our website located at https://www.riosoc.com ("Site") and any related services provided by Riosoc ("we", "us", or "our"). By accessing or using our Site, you agree to comply with and be bound by these Terms.
If you do not agree to these Terms, please do not use the Site or any services offered by Riosoc.
2. Eligibility and User Responsibilities
This Site is intended for users who are 18 years or older. By using the Site, you affirm that you are of legal age and fully able to enter into this agreement. You are responsible for ensuring that your access to and use of the Site complies with all applicable laws in your jurisdiction.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately if you suspect any unauthorized access.
3. Product Use and Limitations
Riosoc provides specialized electric stair climbing equipment designed for personal and professional use in logistics, healthcare, mobility, and emergency services.
Products are intended to be used according to user manuals and specifications provided. Misuse, unauthorized resale, or modification of products voids all warranties and may lead to legal liability.
4. Orders, Payment & Pricing
Prices for products are listed in the currency displayed on the Site. We reserve the right to change prices, descriptions, or availability at any time without notice.
Orders are only confirmed upon receipt of full payment. In case of pricing or listing errors, Riosoc reserves the right to cancel any order and refund any payment made.
Accepted payment methods include major credit cards, debit cards, and other digital payment gateways supported on the Site.
5. Shipping, Returns & Refunds
Shipping timelines and coverage areas are described on our Shipping Information page.
Please review our Warranty & Support page for details on returns, refunds, and after-sales support.
6. Intellectual Property
All content, images, designs, trademarks, product models, and technology on the Site are the property of Riosoc or its licensors. No content may be copied, modified, distributed, or used without prior written consent.
Your use of the Site grants you no rights or licenses in any intellectual property owned by Riosoc.
7. Limitation of Liability
The Site and all products and services are provided "as is" without any warranty. Riosoc shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or products, including but not limited to data loss, business interruption, or personal injury.
To the maximum extent permitted by law, our liability is limited to the amount paid by you for the specific product or service in question.
8. Termination
We may suspend or terminate your access to the Site at any time, without prior notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, us, or third parties.
9. Indemnification
You agree to indemnify and hold harmless Riosoc, its employees, affiliates, and partners from any claims, damages, losses, or liabilities arising from your use of the Site or your violation of these Terms.
10. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of China. Any disputes shall be resolved through arbitration in Beijing, unless otherwise required by applicable law.
11. Updates to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page and are effective immediately upon posting. Continued use of the Site constitutes acceptance of the revised Terms.
12. Contact Information
If you have any questions regarding these Terms, please contact us at:
Email: service@riosoc.com
Address: Cranbury South River Road, Monroe Township, NJ 08831, USA